Paper surveys are hosted and stored within our SmartIDEAS database providing full integration with alternative response means and any historical data. We provide alternative responses for respondent convenience including call-in numbers taken by our phone center and online survey options all hosted on our SmartIDEAS platform.
SmartIDEAS forms the foundation for:
Our scanning system produces and processes machine-readable surveys with a variety of predefined form elements. We use industry-standard enterprise level scanners allowing for efficient and accurate survey scanning. Multi-page fixed forms, semi-structured documents or a combination can be processed in a single batch. Service also provides verification and validation based on configuration tolerance rules.
Readable survey form elements include:
Printing, preparation, mailing and receiving of paper surveys included in the service. This includes:
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